LUMENIA Privacy Policy

At LUMENIA, we are strongly committed to protecting the privacy of visitors to lumenia.com (the “website”). You can navigate the majority of the “website” without providing any personal information, which identifies you. However, sometimes we need additional information about you in order to provide you with information or services you want to receive from us. Privacy is important to LUMENIA and should be important to you. We believe in transparency, thus we are providing this notice so that you can understand our online information practices and the choices you can make about the way your information is collected and used. In accordance with Slovenian Personal Data Protection Law (Directive on privacy and electronic communications 2002/58/ES.) your personal data will be processed only on the basis of your special consent.

The information we collect

LUMENIA collects two basic types of information:
  • Personally identifiable information: This is information that personally identifies individual from another (for example, names, e-mail addresses and other contact information). This information is voluntarily provided to us by our “website” visitors and is used by us for the purpose of responding to user enquiries and fulfilling requests for further information about our services.
  • Aggregate user and tracking information: This information gives us insights on how our site visitors use our site. This data is anonymous and does not contain any personally identifiable information. We use this information to make improvements in our offer with providing more content which we noticed that visitors likes to read. We use this information to ensure that our website, e-mails and marketing efforts continue to fulfill the business or personal needs and solve problems for our “website” visitors, prospects and clients.
Information you voluntarily provide to LUMENIA
LUMENIA only collects information that you voluntarily provide, for example, when you sign up for a newsletter, download a free recourse item, send a question, or sing up for partner login. Examples of such personally identifiable information that you provide to us may include, among other information, your name and email address. LUMENIA does not sell, rent or loan the mailing list of newsletters, or registration details and usage trends, to any outside companies or organisations. 

Other information LUMENIA collects
When you visit the “website”, we may automatically collect some information about your visit using cookies, log analysis software and other aggregate tracking technologies. Some LUMENIA cookie files remain on your computer’s hard drive unless and until you manually delete the file. LUMENIA cookie files do not contain personally identifiable information.

About cookies
A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website, which helps us to provide you with a good experience when you browse our website and allows us to improve our site.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org

Why do we need cookies?
Cookies are essential for providing user-friendly web services. The most common features of e-commerce would not be possible without cookies. The interaction between web users and the website is faster and easier thanks to cookies. With their help the website remembers individual preferences and experience, which is time saving and makes browsing more efficient and enjoyable. Cookies are used by most websites, because they are a convenient way of keeping web contents fresh and relevant, as well as in line with the interests and preferences of each web user. There are several reasons for the use of cookies, with the primary reason being storing data on the state of individual websites (the details of the modifications made on individual websites) and helping in the collection of various statistical data on the habits of web users; this is the only way to monitor the frequency of visits on a certain website. Companies can use cookies to evaluate the effectiveness of the design of their websites, as well as to determine the appropriate type and number of ads offered to users on their websites.

What data does our website use?
Company         Cookie Name       Cookie Description      Expiration
LUMENIA         Randomly             System                            Different

The way we use information
We store the information you provide about yourself in a secure database in order to provide you with the information, products, and/or services you request. The information is stored for the lifetime of the database unless you request that it be removed. The information you provide us about yourself will be shared with LUMENIA employees and service providers to the extent necessary to accommodate your request. For example, if you provide your name, mailing address, telephone and email address and request more information about LUMENIA services, this information will be shared with appropriate LUMENIA personnel to fulfill your request. This information will not be shared with any outside third parties without your consent. We use non-identifying and aggregate information about the use of our “website” to improve the navigation, content, and design of our site. This information may include, for example, the most and least requested pages, analyzing traffic regarding specific features, and the number of users from different countries, among other things. Finally, we would not use your personally identifiable information provided to us online for purposes other than those you requested without also providing you an opportunity to agree or otherwise limit such unrelated purposes. LUMENIA will not sell or distribute personally identifiable information collected from you outside of LUMENIA without your consent.

Surveys or voting
From time-to-time we may request personally identifiable information from you via surveys or voting polls. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information.

Our commitment to data security

LUMENIA understands that the safety of your personal information is extremely important to you. Accordingly, LUMENIA uses reasonable technological, physical and other measures to keep your information protected from unauthorized access. Due to the nature of the Internet and related technology, we cannot guarantee the security of your personal information and LUMENIA expressly disclaims any such obligation.

Links to other websites
Our “website” contains links to other websites. LUMENIA is not responsible for any websites that it does not own or operate. You should carefully review the privacy policies and practices of other websites that you link to from the “website”, as we cannot control or be responsible for their privacy practices.

How to contact us
If you ever have any questions about this Privacy Policy, please contact us at #EM#696f646c4469736a6d67636a226e6162#EM#, or write to LUMENIA d.o.o., Breg pri Litiji 50, 1270 Litija, Slovenia.

This privacy policy was last updated in December 2016.